Terms of Use

Privacy & Terms

Privacy
Our costumer's data will be kept confidential and secured in our database.
Local Shipping
Shipping rates calculated by items weight or Packages dimensions. We use JNE for local customer shipping. Pattent Goods is not responsible for any delays of the shipment caused by the courier. Nor are we responsible for any lost, stolen or damaged packages. The customer is responsible for any additional fees.
Shipment unavailable on weekend (Saturday & Sunday) & We do not ship on weekends
Tracking Number
In almost all instances up to date tracking information will be provided. Please notify us at pattentgoods@gmail.com if you haven’t received tracking information.
Local Payment
We receive Indonesian Rupiah (IDR) for local customers through bank transfer. Payment must be made within five days after you submitted your order. After that period, the order will be canceled.
Your orders will be shipped on business days at 15:00 WIB (GMT+7), thus your payment should be made before 15:00 WIB. If your payment is made after 15:00 WIB (GMT+7) then we will be shipped the goods the next day.